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Solar Installers Hub

Whether you’re new to working with the Jemena or looking for  advice on how to connect solar to our network, we’re here to help you along the way. This support hub is designed specifically for i nstallers, and brings together the key information you need to connect solar to Jemena’s Electricity Network smoothly and confidently.  We have compiled common questions, useful links, a step-by-step connections checklist, and training guides for managing solar applications through MyPortal.

What Installers need to know about connecting to the Jemena Electricity Network

Solar Installers Checklist for Jemena Connections

  1. Before installation
  • Check the inverter is on the CEC list of CSIP-Aus compliant inverters.
  • Check the inverter is also on Jemena’s list of approved inverters (so max. export limit can be applied if installation/commission is done correctly).
  • Confirm an internet connection is available at the premises.
  • Familiarise yourself with the inverter manufacturer guide.
  • Download/install inverter manufacturer software to complete commissioning onsite.
  • If needed, submit an “Approve my embedded generation and battery storage” application.
  1. Installation (onsite)
  • Install the inverter according to the manufacturer’s guide.
  • Apply correct settings (Australia region A: AS 4777.2:2020).
  • Apply low static export limit (0.5kVA per site).
  • Establish an internet connection to register the inverter¹.

Note: For installation on sites with existing solar:

  • Upgrade existing inverter(s) to CSIP-Aus compliant inverters,

or

  • Ensure low static export limit (0.5kVA per site) is active.
  1. Commissioning (onsite)
  • Register the inverter via the inverter manufacturer portal.
  • Obtain LFDI.
  • LEI to sign off and issue CES.
  • Prepare information required for Jemena commissioning (incl. photos of inverter A settings, low static export limit, CES, LFDI and NMI).
  • Submit “Commission my CSIP-Aus Inverter” application via My Portal.
  • Check the inverter is connected to the internet to enable Jemena to complete commissioning².
  • Leave the inverter ON.
  1. Jemena testing & commissioning
  • Allow time for Jemena to conduct the necessary testing prior to commissioning.
  1. After installation
  • Ensure the customer understands the importance of maintaining an internet connection.
  • Provide the inverter user guide and show the customer how to check and reconnect the inverter’s internet connection.
  • If required, submit the meter reconfiguration service order via the customer’s chosen energy retailer.
  • Provide the customer with contact information for the inverter manufacturer, installer, and Jemena.
  • Ensure the customer understands that there may be planned testing for ongoing compliance.

Jemena Approved List of Inverters

In 2024, the Victorian Government mandated changes that impact customer solar installations up to and including 200kVA in size (small – medium installations).  Under the changes, all Electricity Distribution Networks like Jemena must ensure that all new, replacement and upgraded solar systems are Emergency Backstop enabled.

This means all new solar installations  must have an active communications link between the solar system  and Jemena’s systems.  For most customers, this communications link will be via the internet to a CSIP-Aus compliant inverter.

Read more about the Emergency Backstop here.    

Important information about connecting to the Jemena network from 1 October 2024

To connect to the network, inverters must be on the Clean Energy Council list of compliant inverters, as well as on Jemena's approved list of inverters too.  Inverters that are not on Jemena's approved list cannot connect to or be commissioned to the Jemena network.

The following must be taken into consideration*:

  • The inverter must be connected to the internet at all times;
  • The approved inverter must also be on the list of inverters approved for Jemena connection as shown in the table below (please note that we are regularly adding to this list as we continue to test and approve inverter manufacturers). 
  • Any applications (with total solar inverter capacity of 10kVA single phase and 30kVA three phase or below) with an inverter that’s not on Jemena’s approved inverter list will be rejected. Installers must ensure theycheck Jemena’s approved inverter list before submitting a “Commission my CSIP-AUS” application to avoid any delays or rejected applications.
  • If the inverter cannot be accessed via the internet, we’re unable to access your solar PV system remotely, and the system’s solar export limit will be reduced from 5kVA per phase to 0.5kVA (Total Export Limit).

* Once all validation activities are completed, Jemena will send a confirmation letter to the OEMs/aggregators to notify them of approval and add them to the list below. It's essential that OEMs/aggregators understand the guidelines and follow the correct format in the document to generate the Long Form Device Identifier (LFDI).

Click here to view Jemena's approved list of inverters

 

Emergency Backstop information for Installers

The Victorian Government has introduced changes that require Distribution Businesses, such as Jemena, to remotely turn down (reduce) or switch off solar generation during an emergency, such as when we have a supply and demand imbalance within the electricity network. This temporary action will be taken at the direction of AEMO to protect the stability of the network. The final stage of changes, which come into effect from 1 October 2024, will impact households and small businesses installing a new, replacement or upgraded system. 
 

 

Quick links for Installers

  A range of key resources is available to help solar installers meet Victoria’s technical and compliance requirements, including Solar Victoria’s Emergency Backstop guidance, Jemena’s Approved Inverter List and installer FAQs, and Solar Accreditation Australia’s standards. Together, they support safe, compliant, and grid‑ready solar connections.

Jemena Requirements
Jemena requires all new, upgraded or replacement solar systems to use inverters that are:

Emergency Backstop Mechanism

DEECA

Solar Accreditation Australi (SAA)

Driving and Maintaining Positive Installer Behaviours & Standards, SAA is now the official installer accreditation operator, replacing the CEC for all installer and designer accreditations under the SRES.

SAA ensures:

  • Installers meet updated competency, safety, training and supervision requirements.
  • Installations comply with electrical standards and state/territory laws.
  • CER inspection points and noncompliance categories feed back into installer accreditation behaviour and improvements. 


This framework drives consistent quality, safer installations, and positive installer behaviours across the industry.
 

For more information, visit https://saaustralia.com.au/

Customer agreements

Embedded Generation documents and guidelines

 

Connections Charges for Solar and Other Technologies

Jemena will apply a connection charge to cover the costs and time for our team to assess your application. 

From time to time, we may be required to augment our network to facilitate your Embedded Generation (EG) system. Our team will contact you if we do need to make any augmentation and advise of any associated costs. 

Embedded Generation Connection Charges

Total On-Site Embedded Generation Type/ Size

Connection Service

Connection Charges (excluding GST) *Note

 

 

 

Inverter Energy System Inverter Energy System (Up to 10 kVA per phase or 30 kVA 3-phase)

Basic Connection Service

Basic Connection fee (meter reconfiguration)

 

 

 

Inverter Energy System Solar PV
(up to 10 kVA per phase or 30 kVA 3-phase)
plus Battery Energy Storage System (BESS)
(up to 10 kVA per phase or 30 kVA 3-phase)

Negotiated Connection Service

(see table below for detailed solar & battery installation)

 

 

 

Inverter Energy System 
(>30 kVA to 200 kVA)

Negotiated Connection Service

   $2280  

 

 

 

Inverter Energy System 
(>200 kVA to 500 kVA)

Negotiated Connection Service

$3,360

 

 

 

Non- Inverter Energy System
(up to 30 kVA)

Negotiated Connection Service

$3,360

 

Non- Inverter Energy System 
(>30 kVA to 200 kVA)

Negotiated Connection Service

$3,960

 

Non- Inverter Energy System 
(>200 kVA to 500 kVA)

Negotiated Connection Service

$4,560

 

Inverter Energy System OR
Non-Inverter Energy System
(>500 kVA to 1,500 kVA)

Negotiated Connection Service

$7,740

Inverter Energy System OR
Non-Inverter Energy System
(>1,500 kVA to 5,000 kVA)

Negotiated Connection Service

$13,980

 

* Note: for embedded networks, the EG application must be submitted for the parent NMI and must include total inverter capacity (all existing and new embedded generators for each child NMI within the embedded network, behind the parent NMI/ gate meter). Jemena only has visibility of the parent NMI and does not have visibility of child NMIs. This EG application is required to be submitted to Jemena for and on behalf of the Embedded Network Operator (ENO), and paid by the ENO, who owns the parent NMI and is responsible for all the EGs within their embedded network. The EG connection agreement is between Jemena and the ENO.

* Note: for all negotiated connection services, further connection charges will apply. All Solshare at Jemena goes through negotiated connection process.

 

Connection Charges for Sites with an Inverter Energy System (Inc. Batteries)

Case 

Total Solar inverter Installation 

Total Battery inverter Installation 

Central Protection 

Connection Service 

Approx. Fees 

Conditions 

1

10 kVA or less per phase 

-

Not Required 

Basic Connection Service

$0 

Maximum export 5kVA 

2

5 kVA or less per phase

5 kVA or less per phase 

Not Required 

Basic Connection Service

$0 

Maximum export 5kVA 

3

10 kVA or less per phase 

10 kVA or less per phase 

Not Required 

Negotiated Connection Service

~$550 

Maximum export 5kVA 

4

5 kVA or less per phase 

6-10 kVA per phase 

Not Required 

Negotiated Connection Service

~$550 

Maximum export 5kVA

5

>10 kVA per phase 

-

Required

Negotiated Connection Service

~$2280+ 

As per assessment

6

>10 kVA per phase 

Any battery size 

Required

Negotiated Connection Service

~$2280+ 

As per assessment

7

10 kVA or less per phase 

>10 kVA per phase 

Required

Negotiated Connection Service

~$2280+ 

As per assessment

8

30 kVA or less (3phase) 

-

Not Required 

Basic Connection Service

$0 

Maximum export 15kVA 

9

Aggregate Solar + Battery 30 kVA or less (3phase) 

 

Not Required 

Basic Connection Service

$0 

Maximum export 15kVA 

10

Solar <30 kVA + Battery  

 

Not Required 

Negotiated Connection Service

~$550 

Maximum export 15kVA 

 

total aggregate solar + battery 40 kVA or less (3phase) 

11

Solar 30 kVA + Battery 10 kVA or less (3phase) 

 

Not Required 

Negotiated Connection Service

~$550 

Maximum export 15kVA 

12

Solar 30 kVA + Battery >10 kVA (3phase) 

 

Required

Negotiated Connection Service

~$2280+ 

As per assessment

13

Solar<30 kVA + Battery 

 

Required

Negotiated Connection Service

~$2280+ 

As per assessment

 

total aggregate of solar + battery >40 kVA (3phase) 

14

Solar >30 kVA + Battery (Any kVA

 

Required

Negotiated Connection Service

~$2280+ 

As per assessment

 

FAQs for Installers

Contact Us

General solar enquiries

1800 123 123

email@email.com

Technical solar enquiries

1800 123 123

email@email.com

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