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What you need to know about rooftop solar
Getting Started With Solar
Victoria’s Emergency Backstop Mechanism
Understanding rooftop solar system sizes
Common terms explained
Who to contact when
Solar Installers Hub

Solar Support Hub for Customers

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Solar Outages

Your rooftop solar PV system on the Jemena Electricity Network may occasionally be affected by a solar PV outage or temporary export limitation. This means your system is temporarily unable to export electricity to the grid, even though it may still be generating power for your home.

How could this affect my Solar PV System?

If a solar PV outage occurs:
  • Your solar PV exports to the grid may be temporarily reduced or paused
  • Your electricity supply will not be interrupted
  • The impact is expected to last only a short period of time
  • Once the emergency condition has passed, normal operation will resume automatically.

What do I need to do?

In most cases, you don’t need to do anything. If your solar PV system is affected by a solar PV outage or temporary export limitation, it will return to normal automatically once the event ends.

You do not need to:
  • Reset your inverter
  • Contact your solar installer
  • Contact Jemena
  • Turn your system on or off

Your home will continue to have electricity, and you can keep using power as usual.

 

Solar PV Outages and Events

Solar PV outages or export limitations can occur for several reasons. The events below show when solar PV systems may be temporarily affected on the Jemena Electricity Network (JEN), including:

Digital System Outage

Utility Server and/or any other related digital system outages that prevent new and/or replaced inverter commissioning test as part of the JEN connections process.

Date of event Start time * End time **
22/12/2025 22/12/2025 13:40PM

23/12/2025 11:30PM

*   Date and time when first system outage event occurred.
 ** Time that the system was restored or estimated restoration time or estimated time when we provide the next update. 

 

New and/or Replaced Inverter Testing

As part of ongoing commissioning activities, we are conducting daily testing of new solar microgeneration units and replacement of legacy solar microgeneration units to confirm that they are capable of remotely interrupting or curtailing electricity generation.

Date of event Start time End time
Ongoing (daily) Ongoing (daily) Ongoing (daily)

 

Annual Testing (Sub-network & Network-wide)

Sub-network – annual testing of emergency backstop capability of solar PV systems at sub-network level. ​​Network-wide – annual testing of emergency backstop capability of solar PV systems at network-wide level​.

Date of event Start time* End time**
17/03/2026  11:00 AM 12:30 PM

*   Date and time when first active generation curtailment occured or is planned to occur.
 ** Time that the last active control for curtailment event was cancelled, completed or planned. Solar PV system maximum export limit reinstated shortly afterwards on this day.

 

Emergency Minimum System Load Event

AEMO-directed generation curtailment to maintain system-level operational demand above certain threshold.

Emergency Backstop – FAQs for Customers